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About Us

Elcom Communications is a leader in the telecom industry for businesses and residents looking to save money without compromising on their level of service, by building long-term relationships with each client and earning their trust.

The services we currently provide are telecom consulting, credit card processing and web development.

Our area of specialization is in customizing services and plans for each client – essentially getting a variety of products at one place without having to call several companies. This includes T1’s, hosted pbx, internet service, local phone service, long distance, toll free, international calling, calling card, etc. For example, we provide local and long distance calling plans according to your individual needs including unlimited local, regional and long distance for as low as $27.99.

You also avoid having to shop around for prices because we deal with many companies so we can guide you in a way that is best for you.

In addition, we proactively provide customer service to help the clients avoid hassles and frustration.

For example, customers may encounter issues with implementing their service such as wrong caller ID or hunt group, or they may lose their long distance. We follow up throughout the process in order to prevent these issues from happening.

In addition, phone lines do go down and need repair. Calling repair at a telecom company can be a nightmare for people if they have to stay on hold for a long time, and when they do get a live person, they may get cut off, or the customer service rep. may not be competent. We are able to guide them first by troubleshooting their issue, and if necessary, we will open a repair ticket with the company to expedite service.

Elcom Business customers also appreciate the fact that they have a designated contact for all their needs. This applies to regular phone lines, T1’s, hosted pbx, internet service, and other services. For example, we can set up the system to reroute calls in case of an outage to avoid interruption of service.


Contact Us:

Elcom Processing Telecom     cc Processing
Web Development




 
    Elcom Communications: 718-621-3310 © 2014 Elcom Communications. All Rights Reserved